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What is my User Name and Password? What is my User Name and Password?
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User Name is your first initial, middle initial, full last name, and last three digits of your student id number with NO capital letters (student id number is the seven-digit number located on your schedule or student id card.  If you do not have access to either of those things, you must contact the Registrar's Office at 252-493-7232. Technical Support cannot give you that number).

Example: john michael doe, whose student id number is 0098765, would have a userid of jmdoe765.

Password, if you have not changed it, is all three of your initials (first, middle, last) with NO capital letters plus your seven-digit student id number, (located on your schedule or student id card.  If you do not have access to either of those things, you must contact the Registrar's Office at 252-493-7232. Technical Support cannot give you that number).

Example: john michael doe, whose student id number is 0098765, would have a password of jmd0098765.

Exceptions:

  • If you have no middle initial or you believe it may not have been recorded when you applied, simply leave it out of the instructions above for username and password.
  • If you are not sure of your User Name, you can confirm your username here.
If you still cannot get logged in . . . If you still cannot get logged in . . .
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If you have logged in before and changed your password, and have defined security questions . . .
you can reset your password on the main page in the "Reset Password" box below the login box.

If you have changed your password in the past, and have no security questions defined . . .
contact Technical Support at helpdesk@email.pittcc.edu.

IMPORTANT: Do not contact Technical Support for a password reset unless you have changed your password from the original, default setting.  (Technical Support can only change your password to the original, default setting described in the username and password instructions near top of page.)

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